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在当今时代，技术的飞速发展尤其是人工智能的崛起，正在深刻地重塑商业管理和教育领域的格局。从数据驱动的决策到跨学科融合，从可持续商业实践到终身学习的必要性，全球管理教育正站在一个全新的十字路口。面对这些前所未有的挑战与机遇，管理教育机构如何调整战略以适应未来的发展？如何培养出能够应对复杂全球问题的下一代领导者？为此，新浪财经对话了欧洲管理发展基金会（European Foundation for Management Development ，简称EFMD）全球总裁兼中欧国际工商学院副理事长埃里克·科尼埃尔（Eric Cornuel）。
欧洲管理发展基金会全球总裁埃里克·科尼埃尔（Eric Cornuel）
科尼埃尔指出，全球化和技术变革正在推动管理教育的深刻转型。在未来5到10年，技术不仅将重塑教育与研究，还将加速跨学科融合和可持续商业实践的发展。面对这一趋势，EFMD通过提供认证体系和专业发展服务，支持商学院和企业实现转型。同时，科尼埃尔表示商学院应在遵循国际高标准的基础上，结合自身特点，量身定制独特的教育模式。此外，科尼埃尔还指出，未来的管理人才应具备道德素养、批判性思维和终身学习意识，并展现出强烈的人文关怀与负责任的领导力。
以下为对话实录：
Q：目前，随着技术的进步——尤其是人工智能的快速发展——商业管理和教育领域正在发生深刻的变革。您如何看待未来5到10年全球管理教育领域的趋势？EFMD将如何调整其战略以适应这些趋势？
A：技术已经成为教育领域不可或缺的重要组成部分，并且引发了连锁反应。这一变革为我们带来了令人振奋的机遇，能够更广泛地拓展终身学习的范围，让更多人受益于优质的教育资源。
在未来几年，技术将继续在多个层面重塑教育和研究。它将通过加速数据分析和建模能力，推动研究领域的创新和突破。同时，教育学也将迎来彻底变革，教师需要采用全新的教学和评估方法来适应时代的需求。这就要求教师和专业人员必须保持敏捷，及时了解不断演变的教学设计和交付模式，以更好地指导学生的学习过程。
然而，适应技术变革的不仅仅是学术教师。学生同样需要不断提升自身能力，特别是在问题框架、批判性思维和输出分析方面。人工智能技术可以为学生提供有力支持，帮助他们发展这些关键技能，并创造全新的学习路径。技术变革的快速步伐意味着毕业生必须持续更新技能，以保持在劳动力市场中的竞争力。
这种动态变化为高管教育和高等教育机构带来了巨大的发展机遇。随着技术不断打破传统学科的界限，跨学科研究和教学的重要性将日益凸显。这种整合对于应对我们面临的复杂全球挑战至关重要，尤其是对可持续商业实践的迫切需求。可持续商业实践需要综合考虑多元化的利益相关者、日益稀缺的自然资源以及气候变化等关键问题。
在EFMD，我们始终致力于支持全球管理教育的转型。通过我们严格的企业管理学院和企业学习认证体系，我们建立了卓越框架，直接应对这些挑战。此外，我们还提供广泛的在职发展服务和培训项目，帮助个人和机构在这个快速变化的环境中保持适应性和韧性，从而更好地应对未来的机遇与挑战。
Q：EFMD在推动管理教育创新方面发挥了重要作用。能否分享一些您认为特别值得关注的最具创新性的项目或举措？您如何看待这些经验在全球的推广？
A：我们的使命始终是推动全球管理教育的卓越发展，这一使命植根于国际视野、与实践领域的紧密联系，以及对道德、可持续和负责任领导力的深刻尊重。这些核心理念构成了欧洲质量改进体系（European Quality Improvement System, 简称EQUIS）的基础，该体系自1997年推出以来，一直是商学院最全面、最严格且最具影响力的全球标准。我们自豪地看到，EQUIS已经成为该领域的“黄金标准”，为其他认证和评估方案铺平了道路，包括我们的项目认证和企业学习系统，例如“企业学习改进流程”（Corporate Learning Improvement Process，简称CLIP）和“今日或明日学习影响力”（Learning Impact for Today or Tomorrow ，简称LIFT）。
中国在全球管理教育格局中扮演着极为重要的角色。如今，已有32所中国商学院获得了EQUIS认证，还有两所机构获得了EFMD项目认证。这一成就不仅彰显了中国商学院对卓越的坚定承诺，也体现了它们在管理教育创新方面的不懈努力。
除了认证工作，EFMD长期以来一直致力于促进全球管理教育的交流与合作。我们的旗舰会议和专业发展项目聚焦于当前的挑战和新兴趋势，为全球教育工作者和行业领导者提供了一个交流思想、分享经验的平台。
另一个具有深远影响的成就，是我们于1994年参与创办中欧国际工商学院（China Europe International Business School，简称CEIBS）。作为中国政府与欧盟委员会之间的合作项目，EFMD作为欧洲合作伙伴参与其中。经过数十年的发展，CEIBS已经成为一所享誉全球的世界级教育机构，是创新、领导力和学术卓越的杰出典范，为全球管理教育的发展提供了宝贵的经验和借鉴。
Q：EFMD的EQUIS认证体系强调尊重不同机构和文化背景的多样性。在全球化的背景下，您如何看待管理教育中的多样性，EFMD如何在全球范围内平衡这种多样性与统一的质量标准？
A：EQUIS始终致力于促进商学院之间的相互学习和最佳实践的交流，这些商学院植根于多样化的高等教育体系中。我们鼓励各商学院在战略规划过程中清晰阐述并利用其独特的价值主张。
EQUIS并不是强求统一，而是通过多样性来彰显卓越。在过去25年中，EQUIS支持各商学院在遵循高标准的国际规范的同时，量身定制其教育模式。质量并没有一个单一、统一的定义，但有一个共同的卓越基准，以及对持续改进的集体承诺。
这种在多样性与全球质量保障之间的平衡是EQUIS体系的核心优势，也是其持久成功的原因。在多样性价值受到挑战的当下，我想强调的是，EFMD将继续坚守其原则。
Q：作为EFMD的首席执行官，您认为现代管理教育中人才培养的最重要目标是什么？您认为未来的管理人才需要具备哪些素质？
A：在当今这个复杂多变且飞速发展的时代，人才培养的核心目标应当是塑造出能够灵活适应变革、坚守道德底线并具备敏锐批判性思维的卓越领导者。
管理者需要在数据密集型的环境中游刃有余，而这种环境正不断被大型语言模型等先进工具所重塑。这就要求他们必须具备批判性地评估和解读信息的能力，在充满不确定性的环境中做出明智且果断的决策，甚至在数据不完整的情况下，仍能合理地承担风险。
未来的管理者应当是多面手，能够在跨学科和跨职能的边界之间无缝切换。他们必须拥抱终身学习的理念，深刻认识到持续提升技能不再是可有可无的选择，而是职业发展的必然要求。
与此同时，领导力的人文关怀同样至关重要。道德和同理心并非仅仅是锦上添花的特质，它们是领导力的基石。优秀的管理者应当能够激励团队成员，宽容他人的失误，传递善意，营造一个包容且充满成就感的工作环境，并始终坚守负责任管理所依托的核心价值观。
以下为英文问答原文：
Q：Currently, with technological advancements—especially the rapid progress of AI—both business management and education are undergoing profound transformations. What are your views on the trends in the global management education industry over the next 5 to 10 years? How will EFMD adjust its strategy to align with these trends?
A：Technology has become an integral part of the educational landscape, creating a ripple effect in the world of work. This evolution presents exciting opportunities to extend access to lifelong learning on a much broader scale.
In the years ahead, technology will continue to reshape research by accelerating data analytics and modelling capabilities. It will also revolutionise pedagogy, requiring faculty to adopt new approaches to teaching and assessment. Faculty and professional staff must remain agile and informed about evolving instructional design and delivery models.
Yet, it's not only academic faculty who must adapt—students need to sharpen their abilities in question framing, critical thinking, and output analysis. AI can indeed support the development of these skills and generate new learning journeys. The velocity of technological change means graduates must continuously reskill to remain relevant in the workforce.
This dynamic offers a tremendous opportunity for executive and higher education institutions.
As technology dissolves traditional disciplinary boundaries, we anticipate a growing emphasis on multidisciplinary research and teaching. Such integration is essential for tackling the complex global challenges we face—most notably the urgent need for sustainable business practices that consider diverse stakeholders, dwindling natural resources, and climate change.
At EFMD, we are committed to supporting this transformation. Through our rigorous business school and corporate learning accreditation systems, we establish excellence frameworks that directly engage with these challenges. Moreover, we offer a broad range of professional development services and training to help individuals and institutions remain adaptive and resilient in this fast-changing environment.
Q：EFMD has played a significant role in driving innovation in management education. Could you share some of the most innovative projects or initiatives that you find particularly noteworthy? How do you see these experiences being promoted globally?
A：Our mission has always been to advance excellence in management education and development worldwide—anchored in international perspective, close ties to the world of practice, and a deep respect for ethical, sustainable, and responsible leadership. These pillars form the foundation of the EQUIS accreditation system, launched in 1997, which remains the most comprehensive and demanding global standard for business schools.
We are proud that EQUIS has become the gold standard in the field, paving the way for other accreditation and assessment schemes, including our programme accreditation and corporate learning systems such as the Corporate Learning Improvement Process (CLIP) and Learning Impact for Today or Tomorrow (LIFT).
China plays an important role in this global landscape. Today, 32 Chinese business schools hold EQUIS accreditation, and two more institutions have received EFMD Programme Accreditation. This reflects not only a commitment to excellence but also to innovation in management education.
Beyond accreditation, EFMD has long facilitated global exchanges in management education. Our flagship conferences and professional development programmes are designed to address current challenges and emerging trends.
Another impactful example is our role in founding CEIBS in 1994, a partnership between the Chinese government and the European Commission with EFMD as the European partner. CEIBS has grown into a world-class institution—an outstanding model of innovation, leadership, and academic excellence. It continues to shape the modern management education in China and beyond.
Q：The EFMD EQUIS accreditation system emphasises respect for the diversity of different institutions and cultural backgrounds. In the context of globalisation, how do you view diversity in management education, and how does EFMD balance this diversity with unified quality standards on a global scale?
A：EQUIS has always promoted a community of mutual learning and exchange of best practices among business schools embedded in diverse higher education systems. We encourage schools to clearly articulate and leverage their unique value propositions during the strategic planning process.
Rather than imposing uniformity, EQUIS celebrates excellence through diversity. Over the past 25 years, it has supported schools in tailoring their educational models while adhering to high international standards. There is no singular, harmonised definition of quality—but there is a shared benchmark of excellence, and a collective commitment to continuous improvement.
This balance between diversity and global quality assurance is a core strength of the EQUIS system and a reason for its enduring success. At a time when the value of diversity is being challenged, I'd like to stress that EFMD will remain committed to its principles.
Q：As the CEO of EFMD, what do you think is the most important goal for talent development in modern management education? What qualities do you believe future management talents need to possess?
A：In today's complex and rapidly evolving world, talent development must focus on cultivating adaptable, ethically grounded, and critically thinking leaders.
Managers must be able to navigate a data-rich environment, increasingly shaped by tools such as large language models. This means developing the ability to assess and interpret information critically, make sound decisions under uncertainty, and take well-calculated risks even when complete data is not available.
Future managers must be polyvalent—comfortable working across disciplines and functional boundaries. They must also embrace a lifelong learning mindset, recognising that upskilling is no longer optional but essential.
Equally important is the human side of leadership. Ethics and empathy are not just desirable traits—they are fundamental. Effective managers must inspire their teams, forgive mistakes, share benevolence, foster inclusive and fulfilling workplaces, and uphold the values that underpin responsible management.
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